Tired of One-Off Shoppers? Increase the Lifetime Value & loyalty of your customers by developing Email & SMS

Let's cut the chase... If your email list isn't bringing in money every month, it's time to address it.

Unfortunately, most online stores overlook the importance of email marketing and SMS. Why?

Because they underestimate the strength of a Retention System that:

  • Captures qualified contacts

  • Nurtures them to first purchase, and

  • Accelerates lifetime value (LTV) in 60-90 day payback windows

Worse, many brands have yet to implement a system for retention because of confusion over how to leverage this high-returning vertical.

We get it. Executing a cross-channel and cross-device strategy is hard!

Especially when you’re in charge of feeding the beast that is your email marketing calendar. Maybe you’re tired of constant anxiety from a channel that never stops.

Maybe you’re working with an agency that’s failed to lead the charge.

Or maybe … your agency has made critical errors that can’t be undone.

The question is: What makes The Creative Indivisuals a trustworthy partner?

Step 1: Turning Visitors into Subscribers

Rather than start with pop-ups or landing pages, set your foundation on a comprehensive journey.

We understand how to coordinate paid media and amplify cross-channel campaigns. Only after diagnosing where your best customers come from … do we then optimize for conversions: page-by-page and form-by-form.

If churn is outpacing new sign-ups, our full-funnel approach will grow your email list with qualified subscribers.

Screen Shot 2020-12-12 at 9.35.49 PM.png

Step 2: Turning Subscribers into Customers

Screen Shot 2020-12-12 at 9.49.27 PM.png

We create eye-catching creative, but never lose sight of the prize. Your email campaigns might be pretty, but do they convert? Are you relying on email templates or default marketing automations?

Combine visual storytelling, strong branding, and personalization. That way, you get both design and regular AB testing to make data-driven decisions.

If you’re creating emails based on look and feel alone, our campaign creative will generate more revenue per send.

Step 3: Turning Customers into Lifetime Value

For ecommerce businesses, cash is king. That’s why we focus on driving short-term LTV — 60-90 day payback periods — so you can reinvest in your business.

Even better, we do that through email marketing campaigns, SMS, and loyalty programs … as well as customer cohorts built around:

  • Seasonality

  • First-product purchased

  • And the channel or offer that brought them in

If you’re not sure what your repurchase rate looks like, who your most valuable customers are, or how to accelerate LTV: don’t worry.

Screen Shot 2020-12-12 at 9.58.30 PM.png
Screen Shot 2020-12-12 at 9.57.05 PM.png
Screen Shot 2020-12-12 at 9.57.45 PM.png
Image by Luca Bravo


Puma Logo.webp
Adobe Logo.png
Red Bull.png
Stance Socks.png
Light blue gradient background

Let us show you what you might be missing.

We'll send you a FREE 40-Point Audit that highlights what your business does well online, as well as some hidden areas of golden opportunities to scale growth and drive revenue.

Wondering how it works?

It all starts with a free 48-point audit to find out if we're the right agency for you.

This 48-point checklist will help our team reveal what's missing and what's working... and most importantly, opportunities where you can scale.

Basics: Is your ESP correctly sending at the right times and properly integrated into your site for analytics?

List Building: Are your tactics working in scaling your email lists and do they abide by privacy laws?

Automation: Are your Welcome, Cart Abandonment and Post Purchase, and VIP flows activating effectively?

Broadcast: How often and how effective are your broadcast and newsletter email campaigns running?

Creative: Does your creative and email copy generate high open rates, click-throughs and conversion rates?

Plus much, much more

Email SMS Mockup.png

Ready to grow?

We'll send you a Full Audit Breakdown that highlights what your business does well online, as well as some areas you may have some golden opportunities hidden to scale growth and drive revenue.

Find out if we’re the right partner for you with a free 48-point audit.

📩  Full-service email marketing + SMS

⏰  Active email management ready for launch after 3 weeks

🗓  30 Day Initial Contract

$1,748 per month



Still have some questions? Here's the ones we get asked most commonly.

What kind of clients do you help?

The whole spectrum. If you're a startup, we'll find a way to maximize your budget and reach the goals you have in mind to start building momentum. If you're a fortune 500 company, we'll utilize our tools in-house to illustrate your brand's messaging through commercial production and engage your consumers more than they already are. Long story short, we help everybody.

How does my business benefit from digital marketing?

Many times, digital marketing goals are attached to direct business results. When you invest in digital marketing you are creating more opportunities to speak to your market and target your audience to help solve their problems.

Why is digital marketing important?

In the world of today's business, you have to think ahead. You have to position yourself where your consumers are, and these days, 99% of your customers are located online. It is not enough to just put up a website and hope that customers find you - or spend your money running pointless & unintentional ads by yourself. There are countless websites on the internet all vying for the attention of your would-be customers. You’ll need to properly target those audiences, engage them and position yourself in a place to succeed if you are going to get their attention.

How long does digital marketing take to work?

Compared with other tactics, digital marketing is where you’ll tend to see faster results. Keep in mind that creating ad content, identifying and refining target audience, and performing A/B testing to find out what works is what will take time. Budget can also be a factor here. The more money you are willing to invest into it, the quicker you will likely begin to see a return on investment. While not typical, we’ve seen some businesses generate conversions within as little as a day of running their campaign.

Who will I be talking to?

You will be on the strategy call with Donny, the CEO of The Creative Indivisuals. Upon entering the industry, Donny began traveling internationally to help clients with video production and commercial photography as an expert in telling his client's stories from a perspective that inclines their audience to get involved and take action. He then founded The Creative Indivisuals to merge the gap between storytelling and business marketing to streamline the process of engaging an audience and carrying them through a customer journey.

What is the purpose of this strategy call?

The purpose of the Strategy Call is to create clarity for business owners. We'll be discussing what your business is currently doing to generate leads online and what your marketing goals are moving forward. Our team will be able to help you understand specific marketing strategies and techniques to help you achieve the success you're looking for.